Delivery times depend on several factors. Here’s a detailed guide on how to check the latest updates on your order anytime:
1) Check Your Order Status: Log into your customer account or enter your order number in the FAQ section. If a product takes more than 3 business days longer in production than expected, please contact our customer service team. We always strive to process all orders carefully and as quickly as possible. In rare cases, production delays occur due to: (a) Quality adjustments to ensure your product meets our standards (b) Higher-than-expected order volumes during peak times. If your order is affected, we sincerely apologize for the delay and appreciate your understanding.
2) Track Your Shipment: Once your order ships, you'll receive an email with a tracking link. If the tracking status hasn’t updated for more than 3 business days or if you need assistance, reach out to our customer service team.
3) Delivery Times: Please note that standard shipping times are estimated calculations. While rare, delays outside of our control can occur.
4) Partial Shipments: Your order may arrive in multiple packages, depending on factors like item type, quantity, and size. Each shipping confirmation email will list the items included in that package. You’ll receive a new shipping confirmation as soon as the remaining items are sent.