If your order didn’t arrive in perfect condition, please contact our customer service team right away.
Just send us an email with your order number in the subject line and include 2–3 example photos of the damaged or defective item as attachments. Alternatively, you can also submit your request through our contact form.
Our team will review your claim and follow up via email with a suitable solution.
If your request is urgent, you are welcome to call our customer service team even after sending your e-mail. We are available by telephone from Monday to Friday 833 961-2275 - 7am - 11am EST
Please have your invoice or order number ready so that we can process your questions quickly.