In our wall art configurator, you'll find the "Edit Photo" button below your selected design. Here, you can adjust the image section as desired. For example, if your image file has an aspect ratio of 1:2 but you've selected a print format with a 4:3 aspect ratio, the entire image cannot be printed. The aspect ratio of the original file cannot be changed.
When you click the "Edit Photo" button, a new window with your design will appear. You'll see parts of the design that fit the selected format within a dashed line. Anything outside these lines will not be printed. To capture the entire design, you may need to adjust the print format to match your image file's aspect ratio.
You can use your mouse to move the print area or adjust the image section as you like. Please pay attention to the displayed image quality, as smaller sections will have fewer pixels available. Once the section meets your expectations, please click "Apply" at the bottom.
If you need assistance during the design process, feel free to contact our customer service team. We're available Monday through Friday from 7:00 AM to 11:00 AM (EST). You can reach us at +1 (833) 961-2275 or service@myposter.com