Converting a PDF to JPG can be easily done using standard programs on your computer or free online tools.
MacOS
You can use the 'Preview' program. Open the photo in Preview and go to 'Archive' at the top left and choose 'Export'. There you can choose 'JPEG'. If the size of the PDF file matches the size you want to order, you can set the resolution to 150 dpi and save the file.
Windows
For Windows, unfortunately, there is no standard program that can convert a PDF to a JPG. But there are many free online tools for this. Just always make sure after you converted the file, that the JPG also has a minimum of 150 dpi.
If you need assistance with this, just contact our customer service team. We are always happy to help wherever we can.