We promise we did not forget your message and we’re doing our best to get back to you as quickly as possible! With all the holiday buzz, we’re getting lots of messages right now, so replies might take a little longer than usual.
We answer all messages in the order they come in and sincerely appreciate your understanding. If your question is super urgent, just give us a call. We are available by phone Monday to Friday, 7 AM to 11 AM (EST)
Please note: Sending multiple messages won’t speed things up, so we kindly ask to not send multiple messages about the same case!
You just need to update your delivery address? Click here.
Curious where your order is right now? Read here, for detailed instructions on how you can find out the current status of your order anytime.
Our Help Center is also full of answers to common questions!
Thanks so much for your patience and understanding! We wish you a wonderful holiday season! 🎄✨